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Customer Reviews.

service

5

top quality

27 November 2017

service

5

Everything went well. Service completed on time with agreed requests followed.

25 November 2017

service

5

The Team make it so easy ft me and family!!

24 November 2017

service

5

From start to finish excellent

23 November 2017

service

5

Staff always listen to yourself and help sort any issues you have can't ask for more

21 November 2017

sales

5

A very professional, yet friendly service.

20 November 2017

service

5

Excellent service as always

17 November 2017

sales

5

Again, excellent service. Provided with detailed information on the cars available, great hospitality and politeness by all staff and managers.

15 November 2017

service

5

Further discussion at mini centre confirmed the reasons for tyre replacement.

14 November 2017

service

5

Nothing with which to find fault

14 November 2017

service

5

Excellent customer service.

14 November 2017

sales

5

Jamie went the extra mile to ensure I got my car delivered when promised. I was kept up to date throughout the process and couldn't really of asked for anything more.

10 November 2017

sales

5

For the above reasons

10 November 2017

sales

5

Lee the sales person explained everything fully and was very patient and helpful. Test drove the mini, and received our car within the week. That is what I call speedy.

09 November 2017

sales

4.5

easy process and prompt delivery

09 November 2017

service

5

No problems at all.

09 November 2017

service

4

although obviously disappointed about the problem with the car the staff assisting us were thorough professional and very helpful

09 November 2017

sales

5

Car was ready. Paperwork was fully explained.

08 November 2017

service

5

problem sorted without any issues.

07 November 2017

service

5

I was directed to the waiting room and offered refreshments whilst I waited. A variety of reading literature available. Excellent service

03 November 2017

service

5

Great service

01 November 2017

sales

5

I was kept up to date with the progress of my car being built and the staff were really helpful all through the process from purchase to delivery.

27 October 2017

service

5

Everything handled superbly well.

25 October 2017

service

5

nothing more to add - I am totally happy

25 October 2017

service

5

Very friendly, helpful and easy to deal with. Felt valued.

25 October 2017

service

5

Convenient, supportive, good level of information, and no problems or delays

25 October 2017

sales

4

Frustrated slightly with how long it took to get new car but I understand how busy it is around this time of the year.

20 October 2017

service

3

The vehicle belongs to me - service centre have my details but still telephoned my husband when vehicle ready and you have also sent this survey to me husband!

19 October 2017

sales

5

Well looked after by everyone on my 3 visit to mini. No pushy sale staff either which I liked best.

18 October 2017

service

5

Friendly and communicated at all stages of the service. Customer service was v good.

13 October 2017

sales

5

Friendly sales team that kept me updated regularly

10 October 2017

sales

4

The end result in picking up the car was fine as the car is superb but had a few issues to get there. There was initially a charge of £300 to change the alloys on the car which was waived when we decided to cancel the car.

08 October 2017

sales

5

Very helpful, friendly and knowledgeable. Our Sales Executive, Charlotte Morris was great, she went out of her way to make sure all options were offered, purchase went smoothly and we've had follow-up calls post delivery, excellent!

07 October 2017

sales

5

Same as above, our salesman was great - I didn't feel under any pressure to complete the sale.

02 October 2017

service

5

Can't fault anything

02 October 2017

service

5

work was done on time and very efficient

30 September 2017

sales

5

All of the staff were welcoming and friendly

28 September 2017

sales

4

satisfied with the experience at the MINI Centre during the purchase and delivery

28 September 2017

sales

5

Couldn't have been more helpful - great communication.

27 September 2017

sales

5

I was completely satisfied, I don't think I could've been given a better introduction to Mini.

25 September 2017

service

5

staff make you feel welcome

22 September 2017

sales

5

Again just happy with service

21 September 2017

sales

4

The car I originally picked for quick delivery had been sold and the executive did not inform me of this until another car had been ordered. I would most likely have changed the spec if I was making to order, but did not get the chance to do this.

20 September 2017

service

4

Courtesy car could be more like the car I had

17 September 2017

sales

5

Please see above.

13 September 2017

service

5

Great service provided

12 September 2017

sales

5

Grace was very supportive and helpful. Had excellent knowledge of the car and nothing was too much trouble for her.

12 September 2017

service

5

Very friendly, helpful staff.